- Phone Number – Required to log in and identify you as a Zong user.
- User Inputs – Questions asked, messages sent, and prompts selected.
- Service Usage – Feature usage, subscription activity, and session patterns.
- Device/Browser Info – IP address, device type, OS, browser version.
- Header Enrichment Data – Used to auto-detect your number for seamless access.
Privacy Policy
Effective Date: August 2025
This Privacy Policy explains how OZGPT Service ("we", "our", or "us") collects, uses, and protects your information across all service channels, including Web, App, SMS, USSD, and IVR.
1. Information We Collect
2. How We Use Your Information
- Provide and personalize AI-powered services
- Deliver reminders, news, and translations
- Analyze usage patterns to improve performance
- Send important system or subscription updates
- Ensure service eligibility and prevent misuse
3. Data Sharing
No data is sold or shared with third parties.
Anonymized analytics may be used internally to enhance the experience.
4. Data Security
- We use encryption, secure servers, and access controls.
- Only authorized personnel have access to user data.
5. User Controls
- Manage your subscription in web, app, SMS, IVR and USSD.
- Delete reminders and input history
- Unsubscribe at any time
- Access Terms & Conditions before subscribing
6. Cookies & Tracking (Web/App Only)
- Session tracking and cookies may be used to improve navigation
- Users can disable cookies from their browser settings
7. Children's Privacy
- Not intended for users under age 13
- No data is knowingly collected from minors
8. Changes to This Policy
Updates will be reflected in the Web/App and dated accordingly
9. Contact Us
Please contact Zong Customer Support via helpline or the App/Web support section for questions or concerns.